Refunds & Cancellations

Overview

Our refund and cancellations policy lasts 14 days from the date of the sale. If 14 days have passed since your purchase, we can’t offer you a full refund or cancellation. If for any reason you want to cancel your contract with us within the 14 day cooling off period, contact us on admin@abrv.co.uk, once processed your contract with us will be cancelled and your refund processed within 10 working days.

N.B. Domain name registrations cannot be cancelled once registered, and therefore cannot be refunded.

Refunds

Once your cancellation is confirmed in writing by ABRV Web Hosting your refund will be processed and payment will be returned to you within 10 working days from the date of the cancellation confirmation.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@abrv.co.uk

Need help?

Contact us at admin@abrv.co.uk for questions related to refunds and returns.